Your appointment time is very important to us and would be appreciated by someone else if you cancel or reschedule in time for us to fill that space. We are understanding and acknowledge that unforeseen circumstances can arise.

However, appointments cancelled with 48 hours or less notice of your appointment time will be charged a deposit.

Our bookings require a non-refundable deposit.

If less than 48 hours notice is given, the booking deposit is not transferable to another appointment, and the booking fee will be forfeited. This includes you and your family’s illness. If more than 48 hours notice is provided, your booking deposit will be reverted to a credit kept on your file.

If you do not attend your appointment, you will be required to pay the full price of service for a deposit for your next appointment.

If you're later than 10 mins to your appointment, your booking fee will be forfeited and you will require to rebook your appointment.